Terms of Service

Last updated: July 26, 2026

These terms are an agreement between you and InkXed ("we," "us") covering the InkXed application at app.inkxed.com, this website, and the public pages artists share with clients. By creating an account or using the service, you agree to them.

What InkXed is

InkXed is software that helps tattoo artists run their business: bookings, calendars, client records, consent forms, payments, and messaging. We provide the tools. The tattooing business itself — the art, the appointments, the client relationships, the money — belongs to the artist.

Your account

• You must be at least 18 and provide accurate information.
• You're responsible for your login credentials and for everything done under your account.
• One studio per account. You may not share an account across unrelated businesses.

The artist's responsibilities

Using software doesn't transfer legal obligations. As an artist, you remain solely responsible for:

• Licensing and compliance. Holding whatever licenses, permits, and insurance your jurisdiction requires, and complying with its health, safety, and hygiene rules.
• Consent and eligibility. Verifying each client's age, identity, and legal ability to consent. InkXed's consent forms are a record-keeping tool; whether your form's wording satisfies your local law is for you (and your lawyer) to determine.
• Client data. The client information you collect through InkXed is collected by you, for your business. Use it lawfully, honor your clients' requests about it, and don't use InkXed to send spam.
• Pricing and refunds. Your rates, deposits, cancellation policies, and any surcharge you choose to pass to clients — including whether a surcharge is lawful where you operate — are your decisions and your responsibility.

Payments

• Card payments are processed by Stripe through your own connected Stripe account. Stripe's terms apply to your use of Stripe. You are the merchant of record for your clients' payments; funds flow to your account, and Stripe's processing fees are yours.
• InkXed charges a platform transaction fee on card payments — currently 2% of the service amount, capped at $6.99 per payment. By default it is added to the client's total; you can choose to absorb part or all of it in Settings. We may change this fee with 30 days' notice.
• Payments recorded outside the app (cash, Venmo, and similar) are records you enter or confirm; we can't verify money we never touch, and receipts for such payments reflect your confirmation.
• Paid subscription plans bill through Stripe. You can cancel anytime; your plan runs through the period you've paid for. Except where law requires otherwise, subscription fees are non-refundable.

Messaging

SMS features send messages to clients on your behalf, using the contact details they gave you. You agree to message only people who have a genuine relationship with your business, to honor opt-outs, and to comply with messaging laws (in the US, the TCPA and carrier rules). Messaging abuse can result in suspension of messaging features or your account.

Acceptable use

Don't use InkXed to break the law, to harass anyone, to send spam, to probe or disrupt the service's security, to scrape other studios' data, or to misrepresent who you are. We may suspend or terminate accounts that do.

Your content and data

• Your studio's data — clients, bookings, records, images — is yours. We host and process it to run the service, as described in the Privacy Policy.
• You can export your data anytime from Settings, and take it with you if you leave.
• You grant us the limited license needed to store, display, and transmit your content in order to operate the service — nothing more.

Availability and changes

We work to keep InkXed fast and reliable, but no software is perfect and we don't promise uninterrupted or error-free operation. We may add, change, or retire features. If we ever discontinue the service, we'll give reasonable notice and a window to export your data.

Disclaimers

InkXed is provided "as is" and "as available." To the fullest extent the law allows, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. InkXed is not a law firm, an insurer, or a payment guarantor: we don't warrant that any consent form is legally sufficient in your jurisdiction, that any client will pay or show up, or that records kept in the app satisfy your legal record-keeping obligations.

Limitation of liability

To the fullest extent the law allows, InkXed will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Our total liability for any claim relating to the service is capped at the greater of $100 or the amount you paid us in the twelve months before the claim. Some jurisdictions don't allow some of these limits, so parts of this section may not apply to you.

Indemnity

You'll defend and hold us harmless from claims arising out of your business — including your tattooing services, your handling of client data, your messaging practices, and your compliance with local law — except to the extent a claim results from our own breach of these terms.

Termination

You can close your account at any time. We can suspend or terminate accounts that violate these terms, create risk for other users or clients, or fail to pay for a paid plan. On termination, the export tools remain the way to take your data; after account closure your data is deleted as described in the Privacy Policy.

Disputes and governing law

These terms are governed by the laws of the United States and the state in which InkXed's operator resides, without regard to conflict-of-law rules. Before filing any claim, both sides agree to try in good faith to resolve the dispute by contacting the other first.

Changes to these terms

If we change these terms materially, we'll post the updated version here, update the date above, and — for significant changes — notify account holders in the app or by email. Continued use after a change means acceptance.

Contact

hello@inkxed.com